Privacy Policy

1. Controller and scope

ASODA LUDIC (“ASODA”, “we”, “us”) is responsible for the practices described in this policy for the products and services it controls. Our privacy contact is contacto@asoda.cl.

This policy applies to ASODA websites and to games or applications published by ASODA unless a product provides a more specific privacy notice.

2. Data we may process

The exact data depends on the product, platform and enabled features. We may process:

• Data you provide voluntarily: name, email address and message content when you contact us for support, press, collaboration or other inquiries.
• Technical and device data: IP address, device type, operating system, app version, language, approximate country or region, device or advertising identifiers, consent status and diagnostic data.
• Usage and advertising data: app interactions, technical events, ad impressions or interactions, and anti-fraud or measurement data when those services are enabled.
• Transaction data: when a platform processes a purchase, we may receive order identifiers, transaction status or equivalent information; we do not seek to receive full payment-card details.

3. Why we use data

• Operate, maintain, debug and improve our games, applications and websites.
• Respond to inquiries, support requests and privacy requests.
• Prevent fraud, abuse, technical failures and security risks.
• Perform analytics and performance measurement where applicable.
• Serve, limit, measure or personalize advertising where permitted and, where required by law, only after obtaining the appropriate consent.
• Meet legal obligations and applicable store, platform and advertising-network requirements.

4. Google Play, AdMob and other providers

Some products may integrate third-party services, including Google Play services, Google AdMob, consent tools, analytics, distribution or diagnostics. Those providers may process identifiers, IP address, device information, usage data and consent signals under their own policies.

For Google information, see the Google Privacy Policy and How Google uses information from sites or apps that use its services.

Google Play Data safety declarations and any in-app disclosures must remain consistent with actual practices and with this policy.

5. Cookies, identifiers and consent

Our websites may use technologies that are strictly necessary to operate. Applications or advertising services may use device identifiers, advertising identifiers or equivalent technologies.

Where applicable law requires consent — for example, for certain advertising uses in Europe — we request a choice before enabling the processing that requires it. Where available, you can change or withdraw your choice through the app privacy controls, the consent message, your operating system or the relevant platform.

6. Retention and deletion

We retain data only for as long as reasonably necessary for the disclosed purpose, security, dispute resolution or legal compliance. Support communications under ASODA's direct control are normally retained for up to 24 months after the last contact unless a legitimate or legal reason requires longer retention.

When data is no longer needed, we aim to delete or anonymize it. Third-party providers apply their own retention periods. You may request deletion by emailing contacto@asoda.cl with the subject “Privacy / data deletion”. If an app offers account creation, ASODA will also provide the account-deletion mechanism required by the platform and applicable law.

7. Security

We use reasonable technical and organizational measures to protect data under our control, including restricted access, secure connections where appropriate and data minimization. No system is completely secure, so absolute security cannot be guaranteed.

8. International transfers

ASODA operates from Chile and some providers may process data in other countries. Where a law requires safeguards for international transfers, we aim to use legally recognized mechanisms and providers that offer appropriate safeguards.

9. Rights and requests

Depending on your jurisdiction, you may have rights to access, correct, delete, object, restrict processing, obtain portability and withdraw consent. You may also have the right to complain to a data-protection authority. To exercise a right, email contacto@asoda.cl. We may request reasonable information to verify identity and protect accounts or third-party data.

10. Privacy in Europe (EU/EEA and United Kingdom)

For people in the European Union, European Economic Area and, where applicable, the United Kingdom, we process personal data under an applicable legal basis, which may include consent; performance of a contract or requested pre-contract steps; compliance with a legal obligation; or legitimate interests that are not overridden by your rights.

We apply the principles of lawfulness, fairness and transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, confidentiality and accountability. Where relevant, we provide information about recipients, international transfers, retention, rights and automated decision-making. You may withdraw consent without affecting prior lawful processing and may lodge a complaint with the competent supervisory authority.

11. Privacy in the United States

U.S. state privacy laws may provide rights to know or access data, correct it, delete it, obtain a copy and, in some cases, opt out of sale, “sharing”, targeted advertising or certain automated profiling. ASODA does not sell personal information for money.

Certain transfers to advertising technologies may be considered “sharing” or targeted advertising under some state laws. Where those laws apply, we aim to provide the required opt-out or consent controls and will not discriminate against a person for exercising applicable privacy rights.

12. Children

We do not knowingly seek to collect personal data from children below the applicable age without required authorization. If a product is directed to children or participates in a families program, we will apply the platform-specific and legal requirements that apply, including required restrictions on advertising and data collection.

14. Changes to this policy

We may update this policy to reflect changes in our products, providers, store requirements or applicable laws. We will publish the latest update date and, when required, provide additional notice or request renewed consent.